La oferta Associate Service Desk se encuentra finalizada

Empresa
(Confidencial)
Para Trabajar En
Zonamérica, Montevideo, Uruguay
Referencia
013JU
Canales
Tecnologías de la Información / HelpDesk / Soporte Técnico
Descripción del Trabajo
Great Opportunity to join our team: Service Desk


GENERAL DESCRIPTION:

Under direct supervision the IT Service Desk analyst provides primary support and first point of contact for phone calls, chat sessions and emails from staff regarding IT issues and requests which may include MS Windows and Office software, Mac OS X and Mac Office software, PC, Mac and peripheral hardware ( printers, monitors, keyboards), tablets and other Android, iOs and windows mobile devices, basic network (WAN, LAN and wireless) troubleshooting, and active directory and Exchange administrative activities. The IT Service Desk Analyst will log and manage tickets, maintain ownership of tickets and status and ensure a high degree of customer service. Issues that cannot be resolved will be escalated to the 2nd level support team.

EXPERIENCE:

Minimum 1 year experience. Proficient computer software skills. Good written and verbal communication skills.
Nivel Jerárquico
Empleado
Puestos Vacantes
1
Edad
Entre 20 y 35 años.
Nivel de Estudio
Terciario Incompleto
Jornada Laboral
Completa
Formación Técnica
Analista de Sistemas
Técnico en Sistemas Operativos y Redes
Idiomas
Inglés
Perfil Laboral
Práctico Analítico
Conocimientos
Actualización e Instalación de Software
Microsoft Office
Publicada
Hace 40 días
Finaliza
Hace 30 días
103 personas inscriptas en esta oferta
Oferta Caducada
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