Asistente Administrativo

Who we are?

AstroPay is the only 360 payments technology platform for Latin America Asia and other emerging markets.

What we are looking for

AstroPay is looking for an Administrative Assistant, full-time results-driven talent for our growing Operation team in Montevideo. The ideal candidate is client -focused and able understand the data gathered. We are a fast-paced company seeking candidates who want to grow with us.

What you'll do


• Answer to queries from the users of our clients
• Resolve cases raised daily.
• Give effective answers in the shortest possible time while ensuring the quality of them.
• Resolve inquires from the internal client.
• Detect and evaluate possible points of improvement, in both procedures and response level, that improve the customer experience.
Requirements

• Excellent/ High level lo English, written and oral. Exclusive requirement.
• Office package.
• Knowledge of Portuguese is a plus.

Soft Skills:
• Customer focused
• Analytical capacity
• Exceptional communications skills and ability to solve thought problems.
• Results driven-
• Ability to work under pressure-
• 2+ years of Customer Support previous experience.
• Ability to prioritize.
• Teamwork.
• Proactive.