Associate Get There Product Support

Associate Get There Product Support

Jornada Laboral:

Associate Get There Product Support

Detalles de la oferta

What is GetThere ?       

GetThere is the industry's most relied upon online travel and collaboration management solution. Designed to empower travel managers and travelers, GetThere offers highly customizable technology, extensive global services, and proven customer success. GetThere’ s custom solutions serve customers of all sizes and from all segments of business from retail, to banking, manufacturing, and local and national Governments to name a few.

GetThere offers content from the Sabre travel marketplace and global distribution systems like Amadeus and Travelport. It also delivers key regional content from non-GDS sources in a seamless display. Through GetThere travelers can efficiently search and book air, car, hotel and rail content within the corporations policy and preferred suppliers. GetThere platform processes 12 million transactions annually and serves 11 million active users. It offers modern interfaces, fast response times and innovative features that works beautifully on desktops, tablets and smartphones.


GetThere operations has a global footprint with colleagues based in Montevideo, Krakow, Manila and Dallas to support customers around the clock.

As a GetThere Product Support Analyst you will be supporting the world’s most recognizable brands such as GE, Apple, Deloitte, Cisco, Oracle, among others.

Work is primary done via web cases logged in SalesForce, starting with low-medium complexity and evolving over time and experience to handle more complex scenarios. Initially you will be responsible for file uploads, HTML messaging updates, creating Cases in our Problem Management Tool, post release defect validation, etc.

Job requirements:
Strong computer skills.

         Previous experience in a troubleshooting environment.
         Strong Customer Service skills.
         Excellent handling of Microsoft Office tools (Outlook, Word, Excel)
         Excellent English communication skills both Oral and Written.

Skills for this position that would be considered a plus:

         Knowledge of at least one GDS (Sabre, Apollo, Worldspan, Amadeus or Galileo).
         Travel industry experience
         Web Applications Programming knowledge (HTML, JavaScript)
         Experience in a technical support function.


  • Tecnologías de la Información / HelpDesk / Soporte Técnico



  • Atención al Cliente
  • Programación

Estudio Mínimo Necesario: Terciario Incompleto

Ofertas Relacionadas

Supervisor de automatizacion

El rol de Supervisor de Automatización es una oportunidad única para ser parte de un equipo fundamental en la dinámica de las Operaciones diarias de PedidosYa...

Desde - Montevideo

Publicado hace 24 días

Tecnico en automatizacion

El rol de Técnico en Automatización es una oportunidad para incorporarse a un equipo de técnicos especializados, con desafíos constantes manejando tecnologías...

Desde - Montevideo

Publicado hace 15 días

It support jr– help desk

La persona se encargará de brindar el soporte a los usuarios internos de la empresa estando presente y visible en el Help Desk y disponible para atender las...

Desde - Montevideo

Publicado hace 17 días

Tecnico mesa de ayuda

El puesto implica realizar la atención, registro, derivación y seguimiento de los requerimientos de los usuarios de tecnologías recibidos a través de la mesa...

Desde Hexa - Montevideo

Publicado hace 20 días