Customer Service Representative - English and Portuguese

Customer Service Representative - English and Portuguese
Empresa:


Jornada Laboral:
Completa

Customer Service Representative - English and Portuguese

Detalles de la oferta

We are looking for Customer Service Representatives to join our team!

• English and Portuguese speaker (both languages)

Do you have a customer care instinct? Do you enjoy achieving goals? Are you a team player?

If the answer is yes, apply! We have a great opportunity for you!

Service Team is in charge of Customer Care, our agents will be in contact with between 30 and 60 students every day through outbound calls and e-mails to offer a solution for the issues the students may have. Our agents provide solutions related to both service and technical support.

Requirements:

• Portuguese and English fluent speaker.

• Previous experience in customer care.

• Team work

• Technical knowledge

• Assertive

• Service oriented

• Sales skills

The working hours for this position are:

• Sunday to Thursday from 5pm yo 12am..

We offer a very competitive salary, stability and the best working environment.

Established in 2000, eTeacher Group creates and operates leading virtual schools throughout the world. eTeacher specializes in large scale operation of online teacher-led classes. We work with leading professionals every step of the way, from recruiting teachers and developing content, to marketing, sales, and operations.

A virtual institute is a business. It has to be planned like a business, built like a business, marketed like a business and run like a business. Each one of these areas require expertise and determination. This is what eTeacher does.


Nivel Jerárquico: Empleado


Horario: 17 a 00


Área:

  • Atención al Cliente / Atención al Cliente
  • Comercio – Mercadeo – Ventas / Comercial / Ventas
  • Teletrabajo – Call Center / Call Center
  • Teletrabajo – Call Center / Telemarketing

Requisitos


Conocimientos:

  • Atención al Cliente
  • Call Center


Idiomas:

  • Inglés
  • Portugués


Estudio Mínimo Necesario: Terciario Incompleto

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