Alorica

La oferta Customer Support Associate se encuentra finalizada

Para Trabajar En
Montevideo, Uruguay
Canales
Atención al Cliente
Tecnologías de la Información / Operador Internet / Operador PC
Teletrabajo – Call Center / Call Center
Descripción del Trabajo
GET TO KNOW ALORICA

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

JOB SUMMARY

Your mission (should you choose to accept it) is to offer customer support through phone, email or online chat to customers who have questions, concerns or confusion around a particular product or service.
You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need to apply.

KEY JOB RESPONSIBILITIES

Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
Maintains and updates customer information as necessary
Troubleshoot and communicate technical answers clearly and concisely
Take accountability for and resolve all customer issues and follow up when appropriate

QUALIFICATIONS

High School Diploma
Advanced English communications skills, both oral and written
Ability to multi-task and use online resources
Strong problem solving and decision making skills
Comfortable in a fast-paced, dynamic environment

TAKE THE NEXT STEP

Let’s make lives better. Let’s defy the status quo. And let’s go beyond thinking outside the box – and decide to obliterate the box instead.
You ready? Let’s do this.
Nivel Jerárquico
Empleado
Puestos Vacantes
500
Edad
Entre 18 y 50 años.
Nivel de Estudio
Secundaria Completa
Jornada Laboral
Completa
Conocimientos
Atención al Cliente
Atención de Postventa
Atención Telefónica y/o Recepción
CRM (Customer Relationship Management)
Publicada
Hace 74 días
Finaliza
Hace 44 días
480 personas inscriptas en esta oferta
Oferta Caducada
Publicidad