English and Portuguese Customer Service Representative

We’re a global leader in customer service and technical support, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

RESPONSIBILITIES

Answer questions and clear doubts, concerns or confusion around a particular product or service.

Maintain and update customer information as necessary.

Troubleshoot and communicate answers clearly and concisely.

Take accountability for and resolve all customer issues and follow up when appropriate.

Be the voice of the brand, develop and keep up a strong relationship between our clients and their customers.

KEY JOB RESPONSIBILITIES

Offer customer support through phone, email or online chat.

QUALIFICATIONS

Advanced English and Portuguese communications skills, both oral and written

Comfortable using computer or technology in general.

High school completed

if you want to change the status quo and create a career path, apply on this opportunity, please add your salary expectations.