• Customer Installations. Perform installations and updates of our software on customer systems. This can involve staging of automatic updates to be delivered as well as handling manual installations on customer systems. Access to customer systems would be performed remotely via TeamViewer/RDP/VPN.
• Testing. Perform testing of the Order Express carrier data and compliance modules. This testing could include the checking of rates, routing tables, transit times, accessorial implementations, etc. against the known carrier output.
• Deployment / Retrieval. Manage the deployment of announcements, data retrieval, and updates for customer systems. This could involve retrieving data for the support, rates, compliance, or development teams to analyze as well as analyzing/installing system prerequisites or carrier-supplied modules that are needed.
Strong English communication skills to work with the rates, compliance, and development teams and possibly customers or carrier business partners.
The candidate should have a strong quality-control/software testing background to enable understanding the software requirements of our applications and the processes required to certify the data and applications they will be testing.
Strong Excel skills including formula-writing and macro generation are required to manipulate data and convert it to the correct output formats.
SQL Server fluency to handle querying and exporting data, researching data and application issues and some high-level troubleshooting of system issues.
Remote access and navigation skills are needed to navigate VPN connections.
Nivel Jerárquico: Empleado
Salario Nominal: Desde $ 29000 Hasta $ 37000
Horario: 09:00 a 18:00 hs
Estudio Mínimo Necesario: Grado Terciario Incompleto
Áreas de estudio:
Edad: Desde 18 Hasta 30 Años