Pre Authorization Agent

Job Summary:

Responsible for verifying patient´s eligibility for the program.

Maintain direct communication with the patients.

Ensures the quality, integrity and proper work effort of assigned work.

Provide quality customer service.

Records and maintains complete and accurate documentation of all activity performed on appropriate medium.

Responds to and follows up on all inquiries/requests.


Skills, abilities:

Detail oriented and a commitment to excellence.

Effective verbal and Interpersonal skills.

Ability to assess problems and investigate proper course of action.

Capability to work under pressure and be self-resolving.


Education/experience:

High School Diploma / University coursework / Tecnicature

Medical knowledge studies.

Customer service experience

Schedule:


40 hours per week from Monday to Friday