Senior Corporate Travel Consultant
At Paramek, we offer advanced technological solutions and specialized attention for the travel industry. Our goal is to optimize service management and improve customer experience with operational efficiency and personalized support. Our commitment to innovation and continuous improvement positions us as a reference in the digital transformation of the sector.
Job Summary
We are looking for a Senior Travel Business Consultant to join our team and provide excellent service to our customers. The ideal candidate should have advanced customer service skills, GDS booking management, and be fluent in English.
Location: Office at Zonamerica, Montevideo
Modality: Hybrid (three days in office, two days teleworking)
Workday: Eight hours a day, five days a week.
Responsibilities:
- Provide excellent customer service using GDS systems.
- Research and resolve customer concerns about their travel en route.
- Manage flight, car, and hotel reservations ensuring accuracy and efficiency.
- Provide quick and effective solutions to queries or issues.
- Collaborate with different teams to ensure a comprehensive and quality service.
Exclusive requirements:
- Completed baccalaureate degree.
- Native or bilingual (mandatory).
- Extensive knowledge of reservations through Sabre (mandatory).
- Service oriented and customer oriented.
- Excellent communication and problem solving skills.
- Ability to adapt to a fast-paced environment and handle multiple tasks simultaneously.
Will be an asset:
- Experience in customer service in the travel industry.
- Ability to manage situations under pressure and make quick decisions.
- Experience in contact centers or traveler service.
What we offer:
- Competitive salary in line with the market.
- Continuous training and access to specialized training.
- Transportation coverage.
- Dynamic and growing environment, with professional development opportunities.
- Career plan and growth opportunities.
Commitment to inclusion
We promote an inclusive work environment, based on respect and equity. We guarantee fair selection processes and provide equal opportunities, valuing diversity as a driver of creativity and innovation.
Would you like to be part of our team?
Apply and join us in our mission to transform the tourism industry with technology and innovation.
