Lo sentimos, la oferta no está disponible,
pero puedes realizar una nueva búsqueda o explorar ofertas similares:

Auxiliar de Facturación

Realización de la operativa administrativa y gestión de clientes vinculada al proceso de facturación y prestaciones asociadas a la venta . Recepción de las s...


Montevideo

Publicado a month ago

Técnico Infraestructura Jr.

Objetivo del cargo: Administrar la Infraestructura de Red y Servidores de ID DIGITAL en Abitab S.A. Principales tareas: * Colaborar activamente en la re...


Desde Abitab - Montevideo

Publicado 2 months ago

Electromecánicos/ Electricistas con experiencia industrial.

La persona que ocupe la posición tendrá, entre otras, las siguientes responsabilidades: * Realizar el mantenimiento preventivo, predictivo y/o correctivo....


Desde Action for Talent - Montevideo

Publicado 2 months ago

Vendedor de Servicios - con experiencia

Vendedor para reconocida empresa de servicios. Requisitos: \- Bachillerato completo. \- Formación comprobable en ventas. \- Marcada vocación de servicio,...


Desde UHY Gubba & Asociados - Montevideo

Publicado 2 months ago

Technical Support Representative

Technical Support Representative
Empresa:

(Confidencial)



Jornada Laboral:
Medio turno tarde

Detalles de la oferta

Local company working for a global IT security company is looking for Technical Support Representatives.

This position works in coordination with the company’s Customer Support & Services Global Support Centre and directly with its customers and partners to provide world class support for the company’s products.

The Customer Service Engineer (CSE) is responsible for ensuring customer satisfaction by delivering high quality customer service to the customers with whom they interact.

Responsibilities
• Provide timely response and resolutions of internal and external customers and partners technical issues, completed in a professional manner and meeting customer expectations.
• Build strong and positive relationships with clients at various levels, employing strong customer management skills to recognize impact to customers business and take appropriate action.
• Achieve a thorough understanding of product architecture, technical components and installation/configuration best practices.
• Work with Systems Engineers and Engineering groups to escalate and resolve customer issues, log any bugs or feature requests.

Experience and education requirements
• Fluent in English (First Certificate or higher).
• Advanced electronic engineering student or finished relevant technical degree
• Working knowledge in TCP/IP and LAN & WAN Networking technologies.
• Working knowledge of Wireshark or equivalent packet analysis troubleshooting tool.
• Demonstrate strong troubleshooting skills; be analytical in problem solving along with excellent customer service skills.
• Have a “can do” attitude.
• Ability and willingness to learn technologies quickly and proficiently.
• Proven experience in Networking technologies.

Beneficial
• Knowledge of information security technologies.
• Working knowledge of Internet Services: Web Services, Media Servers, Proxy services etc.
• Working knowledge of HTTP.
• CCNA and/or CCNP certified.

Working hours
• 26 weekly hours

Requisitos

Technical Support Representative
Empresa:

(Confidencial)



Jornada Laboral:
Medio turno tarde

Built at: 2024-03-29T11:00:23.296Z