Technical Support Representative

Technical Support Representative
Empresa:

(Confidencial)


Lugar:

Montevideo


Jornada Laboral:
Indiferente

Technical Support Representative

Detalles de la oferta

Would you want to join in a local organization and work for a global IT security company?
We offer you the opportunity to be part of our Technical Support Representative team.

Key Responsibilities:
• Provide support about technical issues completed in a professional manner and meeting customer expectations.
• Forge strong and positive relationships with clients by using appropriate customer management skills, being able to recognize the most suitable course of action.
• Achieve an optimal level of understanding of product’s architecture, technical components and installation/configuration of different systems.
• Work with Systems Engineers and Engineering groups which objective is to provide world class support for the company’s products.

Essential Requirements
• Fluency in English (First Certificate or higher).
• Networking basic knowledge (“Técnico en Sistemas Operativos y Redes”; ''Reparación PC y Redes'' diploma or similar).
• Proven experience in Networking technologies.
• Ability and willingness to learn technologies quickly and proficiently
• Availability to work on weekends

Benefits
• Part time job.
• Constant training at issues related to networking
• Join an organization with an excellent work atmosphere and corporate benefits program.

Applicants should submit CV in English and salary expectations.


Área:

  • Tecnologías de la Información / Administración / Instalación de Redes
  • Tecnologías de la Información / HelpDesk / Soporte Técnico
  • Tecnologías de la Información / Seguridad Informática

Requisitos


Conocimientos:

  • TCP/IP
  • Administración de Redes
  • Implementación y Configuración de Redes
  • Cisco Routers


Estudio Mínimo Necesario: Terciario Incompleto

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