TRAMS Product Support

As a member of Sabre's Trams and ClientBase Products and Services team you will be responsible for providing technical support for applications used to support Travel Agents around the globe. Individual team members will be focused on providing superior customer service over the phone and via email to customers who utilize Sabre's Trams Back Office (our accounting program) and ClientBase (our CRM program) software.



This is a great opportunity for an individual with strong customer support and technical acumen to play a key role in customer satisfaction and customer retention. Sabre offers cutting edge travel technology solutions to its customers and provides new representatives with excellent training and benefits. If this sounds interesting, come and join a team that values its employees and provides a fun and friendly atmosphere.



This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.

We will receive applications for this job from 19/07/09 to 19/09/09.

REQUIREMENTS:

Excellent Customer Service skills, telephone manner and email etiquette.
Proficient/Bilingual English communication skills, both oral and written
Ability to identify, analyze and make decisions to solve problems.
Experience providing phone support in a contact center environment.
Strong Technical Acumen or Computer Skills
NICE TO HAVE:

Experience Providing Technical or Computer Troubleshooting Support.
Previous user of Database or accounting (travel) software.
Working knowledge of Databases, Bookkeeping, or Accounting,
Experience working in the Travel Industry.