Chat Specialist – LATAM

We are currently looking for Sales Rock Stars to join our team representing Dropbox a leader in cloud-based storage technology.

Marketstar's Dropbox team is already helping to grow the company’s 400 Million-user base, which customers trust to store, sync and share files securely. As a member of this team, you will build influential relationships with business customers leading to increased revenue.

Key Responsibilities and Attributes for Success:

· Excellent sales skills with proven ability to maximize sales results

· Results-oriented with proven success in sales attainment and ability to excel in a team environment

· Tech-savvy with an affinity for innovative and emerging technology

· Self-reliant, adaptable, decisive, and professional; able to effectively multi-task in a dynamic environment

· Expert ability to serve as product and service advocate for the client building interest and awareness of client’s value proposition

· Ability to quickly articulate technical and business value propositions via phone, email and chat (previous chat experience preferred)

· Ability to effectively navigate through multiple web applications and multiple web chat sessions simultaneously in a prompt, friendly and professional manner

· Achieve established sales goals and objectives

· Ability to learn quickly and maintain a current, comprehensive knowledge of client’s products and services

· Proficiency with Microsoft Office and relevant computer software and hardware

· Excellent verbal and written communication skills, including outstanding telephone presence

What’s required to be considered?

· Minimum one year of direct sales experience; telesales or B2B sales experience preferred

· Fluency in English and Portuguese (Read, Write & Speak)

· Previous web chat experience preferred in a work-related environment

· Solid understanding of cloud-based technology, including cloud storage and file synchronization

· Prior experience responding to customer’s requests for sales and service ensuring delivery of an exceptional customer experience by responding in a prompt, professional and friendly manner at all times

· Prior experience nurturing leads and profiling customers to identify sales opportunities